I have spent a week dealing with a new payment system that doesn’t work, wasn’t communicated, and delivers no information on what you’re been paid for when you finally get paid. Useless. I’ve called phonelines to try to do a good deed and been routed to a satisfaction survey before anyone has picked up the … More The Campaign for good UX
Here we are, November, 2020. 2020, a year where lives were turned upside-down. We were kept apart – but worked together – to try to overcome the coronavirus pandemic, which has claimed a startling number of lives, both here and abroad. People have been longing for normality, for contact with close family, for hope, and … More Longing
There is something rather magical about daffodils. They are so bright and so happy. I think of them as a signal that winter is on its way out and that sun will shine again. Of course these days you can buy them in the supermarkets in January, way before you would naturally expect them to … More Daffodils
Now here’s a topic to make my ears prick up! David Gram, an “Intrapreneur” at Lego (hello, yes please to that job) talked about “diplomatic rebels” and innovation through intrapreneurship, at last week’s Disruption Summit Europe. Gram started off with a bold statement “radical is the new incremental, radical is the new normal”. True perhaps … More How to be a “Diplomatic Rebel”
Perhaps the biggest thing I took from this week’s Disruption Summit Europe, was the multiple voices advocating for a bold new style of leadership – one that fosters innovation within organisations. As PA Consulting’s Chief Innovation Officer Fraser Bennett put it in his keynote address, the move to this type of leadership is “an obligation, … More WANTED: Bold New Leadership
RadioKate 